FAQs

What is Print.App?

Print.App is a print customizer cloud software that empowers print companies to accept print orders with personalized designs.It allows you to convert your Print store into a DIY platform where your users can basically edit design templates using text, shape, images etc and submit to you for print. The system generates a print-ready PDF file of exactly what your customer creates using this tool on your website.So without any Photoshop skills, your users can create their Business Cards, Calendars, Photo Album, etc on your website without stress.

What do I need to set up my store?

On your end, you basically need the minimum requirements for each platform you want to install.A bulk of the work is done on our servers. So you should check out software requirements for any of OpenCart, PrestaShop, WordPress or Shopify depending on which you prefer to use. For a minimum low traffic site, a shared hosting is just about enough.And if you have an existing store, then you need not bother.

What languages are supported?

All Print.App plugins automatically picks the language your store is set to from the product page. It has the capability to display the editor using over 70 different languages.
The full set of supported languages can be found in this link

Does it work on Mobile devices?

YES it does. It loads and performs same as desktop mode with UI windows minimized to give the canvas a fair share of the screen. When an action is activated, like add Picture, the picture panel pops up and auto hides once the action is finalized.

What do I get when a client makes an order?

When a client submits an order, you get a project detail with option to load and edit the project, a PDF file of the order and screenshot of what the client has designed as a proof.In addition, you can opt to download a high resolution raster image of the client’s design zipped as a collection of png files.You can download PDF files up to the current version 2.0, with advanced print-specicfic specifications like element overprints, named spot colors, color conversions with ICC profiles and so much more.

Can I upload my own fonts, designs and pictures?

Absolutely yes. You can upload your own Fonts, Images Colors, and SVG shapes.You can also create your own designs or import from our stores, designs that meets your specific product collection

Do I get future upgrades and how?

Updates are automatically reflected on the application once pushed out. That’s the core advantage of SaaS.Our update reflects instantly on your site and we work to ensure none of your existing system is broken for any reason.

I have an existing shop. Can I still install Print.App on it?

Absolutely. You can install it over your existing OpenCart, WordPress, PrestaShop, Shopify, BigCommerce store or a personal custom store without doing a fresh shopping-cart installation

Where will our files be hosted?

Print.App is a Software as Service platform with dedicated servers for compute and storage.Your Picture and PDF files are stored on Amazon S3 storage servers.You can also use out Runtime API service to connect to the server and download any of your files with the appropriate authentication.Our platform has been battle-tested. And with redundancies and backups.

How do I access the print-ready PDF Files?

If your store is based on Wordpress, Opencart, or Prestashop, you can download the print-ready files directly from your order details in the admin.For other cart systems like Shopify, BigCommerce, Wix and Squarespace, you can download the files from the projects page in your Print.app admin dashboardFor automation, you can set up Webhook notifications to listen to and send the file to any destination like Dropbox, Box, OneDrive, Google Drive etc. Read more on that here

For any additional questions, please check us out on our Discord community

Getting Started

Configuration

Platforms